Refund policy

Last updated: October 16, 2026

Returns

Daily Play Printables sells downloadable digital products. No physical product is shipped unless a product listing expressly says otherwise. Because digital files are delivered or made available shortly after purchase and cannot be physically returned, all purchases are generally final once download access has been provided, except where applicable law requires otherwise.

Digital Products Are Not Returnable

Digital products cannot be returned, exchanged, or restocked after they have been delivered or made available for download. We do not provide refunds solely because you changed your mind, purchased the wrong item, no longer need the product, or did not read the product description before purchasing.

Order Problems We Will Help Resolve

Please contact us promptly if:

• You received a file different from the product you ordered;

• A file is corrupted, incomplete, or will not open in the format stated in the listing;

• Your download link does not work or you did not receive access after payment was completed;

• You were charged more than once for the same order; or

• The product materially differs from its description.

We may ask for your order number, the email address used at checkout, a description of the problem, and a screenshot or error message. We will first try to resolve the issue by providing troubleshooting assistance, corrected files, replacement files, or refreshed download access. If we cannot provide the purchased product or otherwise resolve a qualifying issue, we may approve a full or partial refund as appropriate.

Situations That Are Generally Not Refundable

Unless required by law, refunds are generally not provided for:

• Change-of-mind purchases or accidental purchases after download access has been provided;

• Failure to read the product description, file-format information, printing instructions, or license terms;

• A lack of access to suitable software, a printer, paper, ink, or another device needed to use the product;

• Differences in color, scale, margins, or print quality caused by a screen, printer, paper, ink, or print settings;

• Difficulty using the file with software or a device that was not listed as compatible;

• A preference for a different design, wording, game, or format after receiving the product; or

• Requests based on unauthorized sharing, resale, redistribution, or another violation of our Terms of Service or Product License.

Cancellations

Orders are normally processed and delivered automatically. We cannot guarantee that an order can be cancelled after it is placed. If you contact us before download access has been provided, we may consider a cancellation request, but approval is not guaranteed. Statutory cancellation rights that cannot legally be waived remain unaffected.

Duplicate Purchases or Charges

If you believe you purchased the same product twice or were charged more than once for the same order, contact us with the relevant order numbers or payment details. After verifying the duplicate transaction, we may refund the duplicate amount to the original payment method.

Approved Refunds

If a refund is approved, it will ordinarily be issued to the original payment method. Shopify, PayPal, your bank, or your card provider may require additional processing time before the credit appears. We do not control those processing times. If an approved refund does not appear within a reasonable period, contact us and your payment provider.

Consumer Rights

Nothing in this Policy limits a right or remedy that cannot legally be waived, including applicable rights when a digital product is defective, materially different from its description, or not delivered as agreed.

Contact Us

To report an order problem, request technical assistance, or ask about a refund, contact:

Daily Play Printables
Email: mydorceylove16@gmail.com